TY  - BOOK
AU  - STEVENS, HOWARD
AU  - KINNI, THEODORE
TI  - ACHIEVE SALES EXCELLENCE: THE 7 CUSTOMER RULES FOR BECOMING THE NEW SALES PROFESSIONAL
SN  - 1-59337-651-2
PY  - 2009///
CY  - AVON
PB  - PLATINUM PRESS
KW  - CUSTOMER RELATION MANAGEMENT
ER  -