TY  - BOOK
AU  - PHILLIPS, JACK J
AU  - ZUNIGA, LIZETTE
TI  - COSTS AND ROI: EVALUATING AT THE ULTIMATE LEVEL
SN  - 0-7879-8721-3
PY  - 2008///
CY  - SAN FRANCISCO
PB  - PFEIFFER
KW  - TRAINING AND DEVELOPMENT
ER  -