BARNES, JAMES G <br/><br/>
BUILD YOUR CUSTOMER STRATEGY  A GUIDE TO CREATING PROFITABLE CUSTOMER RELATIONS 

 - 0 
 - NEW YORK  JOHN WILEY & SONS  2006 
 - 202 
 -  0 .
<br/><br/><label>Subjects--Topical Terms: </label><br/>CUSTOMER RELATION MANAGEMENT