TY  - BOOK
AU  - TISCH, JONATHAN M
TI  - CHOCOLATES ON THE PILLOW AREN'T ENOUGH: REINVENTING THE CUSTOMER EXPERIENCE
SN  - 9780470043554
PY  - 2007///
CY  - NEW YORK
PB  - JOHN WILEY & SONS
KW  - CUSTOMER RELATION MANAGEMENT
ER  -