TISCH, JONATHAN M <br/><br/>
CHOCOLATES ON THE PILLOW AREN'T ENOUGH  REINVENTING THE CUSTOMER EXPERIENCE 

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 - NEW YORK  JOHN WILEY & SONS  2007 
 - 256 
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<br/><br/><label>ISBN: </label>9780470043554 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CUSTOMER RELATION MANAGEMENT