BROWN, STANLEY A <br/><br/>
CUSTOMER RELATIONSHIP MANAGEMENT  STRATEGIC IMPERATIVE IN THE WORLD OF E-BUSINESS 

 - 0 
 - NEW YORK  JOHN WILEY & SONS  2000 
 - 345 
 -  0 .
<br/><br/><label>Subjects--Topical Terms: </label><br/>CUSTOMER RELATION MANAGEMENT