GORMAN, TOM <br/><br/>
COMPLETE IDIOT'S ALMANAC OF BUSINESS LETTERS AND  MEMOS 

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 - NEW DELHI  PRENTICE HALL OF INDIA  1998 
 - 341 
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<br/><br/><label>ISBN: </label>81-203-1400-X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>BUSINESS COMMUNICATION