CUSTOMER RELATIONSHIP MANAGEMENT EMERGING CONCEPTS TOOLS & APPLICATIONS
JAGDISH N SHETH
CUSTOMER RELATIONSHIP MANAGEMENT EMERGING CONCEPTS TOOLS & APPLICATIONS - 0 - NEW DELHI TATA MCGRAW HILL 2001 - 544 - 0 .
MARKETING MANAGEMENT
CUSTOMER RELATIONSHIP MANAGEMENT EMERGING CONCEPTS TOOLS & APPLICATIONS - 0 - NEW DELHI TATA MCGRAW HILL 2001 - 544 - 0 .
MARKETING MANAGEMENT
