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SECRETS OF CUSTOMER RELATIONSHIP MANAGEMENT IT'S ALL ABOUT HOW YOU MAKE THEM FEEL

BARNES, JAMES G

SECRETS OF CUSTOMER RELATIONSHIP MANAGEMENT IT'S ALL ABOUT HOW YOU MAKE THEM FEEL - 0 - NEW YORK MCGRAW HILL 2000 - 316 - 0 .

Subjects--Topical Terms:
CONSUMER BEHAVIOR

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