DESIGN AND OPERATION OF CUSTOMERS SERVICE SYSTEMS
BENDER, PAUL S
DESIGN AND OPERATION OF CUSTOMERS SERVICE SYSTEMS - 0 - NEW YORK AMACOM 1976 - 211 - 0 .
0-8144-5391-0
CONSUMER BEHAVIOR
DESIGN AND OPERATION OF CUSTOMERS SERVICE SYSTEMS - 0 - NEW YORK AMACOM 1976 - 211 - 0 .
0-8144-5391-0
CONSUMER BEHAVIOR
