SERVICES MARKETING INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM
ZEITHAML, VALARIE A
SERVICES MARKETING INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM - 5 - NEW DELHI MC GRAW HILL 2010 - 763 - 0 .
SERVICE MARKETING
SERVICES MARKETING INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM - 5 - NEW DELHI MC GRAW HILL 2010 - 763 - 0 .
SERVICE MARKETING
