PERFORMANCE MANAGEMENT IN CALL CENTRES AN INTRODUCTION
RAMANI, V V
PERFORMANCE MANAGEMENT IN CALL CENTRES AN INTRODUCTION - 0 - HYDERABAD ICFAI 2005 - 199 - 0 .
PERFORMANCE MANAGEMENT
PERFORMANCE MANAGEMENT IN CALL CENTRES AN INTRODUCTION - 0 - HYDERABAD ICFAI 2005 - 199 - 0 .
PERFORMANCE MANAGEMENT
