CASES IN CALL CENTER MANAGEMENT GREAT IDEAS THAT WORK
FEINBERG, RICHARD
CASES IN CALL CENTER MANAGEMENT GREAT IDEAS THAT WORK - 0 - BOMBAY JAICO PUBLISHING HOUSE 2005 - 356 - 0 .
CALL CENTER & BPO MANAGEMENT
CASES IN CALL CENTER MANAGEMENT GREAT IDEAS THAT WORK - 0 - BOMBAY JAICO PUBLISHING HOUSE 2005 - 356 - 0 .
CALL CENTER & BPO MANAGEMENT
