CUSTOMER CARE EXCELLENCE HOW TO CREATE AN EFFECTIVE CUSTOMER FOCUS
COOK, SARAH
CUSTOMER CARE EXCELLENCE HOW TO CREATE AN EFFECTIVE CUSTOMER FOCUS - 4 - NEW DELHI KOGAN PAGE LTD. 2004 - 248 - 0 .
CUSTOMER RELATION MANAGEMENT
CUSTOMER CARE EXCELLENCE HOW TO CREATE AN EFFECTIVE CUSTOMER FOCUS - 4 - NEW DELHI KOGAN PAGE LTD. 2004 - 248 - 0 .
CUSTOMER RELATION MANAGEMENT
