CUSTOMER CENTERED ENTERPRISE
THOMPSON, HARVEY
CUSTOMER CENTERED ENTERPRISE - 0 - NEW DELHI TATA MCGRAW HILL 2003 - 245 - 0 .
CUSTOMER RELATION MANAGEMENT
CUSTOMER CENTERED ENTERPRISE - 0 - NEW DELHI TATA MCGRAW HILL 2003 - 245 - 0 .
CUSTOMER RELATION MANAGEMENT
