SERVICES MARKETING
KURTZ, DAVID L
SERVICES MARKETING - 0 - NEW YORK JOHN WILEY & SONS 2002 - 570 - 0 .
9-814-12622-5
SERVICE MARKETING
SERVICES MARKETING - 0 - NEW YORK JOHN WILEY & SONS 2002 - 570 - 0 .
9-814-12622-5
SERVICE MARKETING